Frequently asked questions
About making, delivery, returns and caring for your pieces.
Orders and making
Most pieces are made to order and leave the workshop in four to six weeks. Pieces marked in stock leave within three working days.
Yes. Write to us with the piece and the finish you have in mind and we send samples and a price within two working days.
We work with architects and designers on panels, lighting and furniture made for one room. Send us your plans.
Delivery
Crated and insured, by a two-person team who carry it to the room and take the packaging away.
Free on orders over $500; below that it is shown at checkout.
Returns and care
Yes, within thirty days of delivery, unused. Write to us and we collect it. Pieces made to a bespoke size cannot be returned.
Vacuum gently with a soft brush and blot spills at once with a dry cloth. For deeper stains, ask a professional upholstery cleaner.